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This resource provides a guide and a template to support the hiring process and job description development for the ESPOC Project Coordinator.

This document gives a broad overview of the training and technical assistance to be provided to the Electronic Service Protection Order Court (ESPOC) Pilot Project sites.

Process mapping is a systematic, step-by-step approach that uses flowcharts and other visual tools to clearly describe how a process works and who is involved at each stage. The goal is to ensure that no steps are overlooked while also identifying areas of uncertainty that may require further discussion or clarification.

A key strength of process mapping is its collaborative nature. It draws on the experiences and expertise of everyone involved in the process, using teamwork to accurately outline each step from start to finish. This shared approach improves understanding, alignment, and accountability across the group.

As part of effective project planning, process mapping helps teams collectively identify strengths, gaps, challenges, and opportunities for improvement. By pinpointing where these factors occur within the process, teams can make informed decisions, streamline workflows, and improve overall performance.

Video link: https://vimeo.com/1133597735/3bdbbbe51c

This report details the findings from two listening sessions of national training and technical assistance providers to identify considerations, risks and conditions necessary for safe, fair and enforceable eService implementation in civil protection order cases.

This document is for courts and process servers considering Electronic Service (eService) for civil protection orders (CPOs). It outlines the key considerations for selecting, designing, and evaluating an eService platform for CPOs. These include user experience, reliability of service, platform stability, authentication and security controls, integration capabilities, information security requirements, cultural and operational barriers, and the essential role of law enforcement in certain service scenarios.

La tecnología está evolucionando rápidamente y las herramientas de inteligencia artificial (IA) están comenzando a formar parte de cada vez más experiencias cotidianas. Si bien la IA tiene el potencial de ahorrar tiempo y ampliar el acceso a recursos, estas mismas herramientas también pueden implicar riesgos graves para su seguridad, privacidad y confianza, especialmente si usted ha sido víctima de violencia doméstica, agresión sexual, acoso, abuso facilitado por la tecnología u otras formas de trauma. Algunas herramientas de IA pueden ofrecer consejos o consuelo que parecen humanos, pero que en realidad resultan engañosos o inseguros, y la mayoría almacena discretamente, y en algunos casos incluso comparte lo que usted les dice.

En la Red Nacional para Acabar con la Violencia Doméstica (NNEDV, por sus siglas en inglés), creemos que las personas sobrevivientes merecen contar con información clara y confiable sobre cómo funcionan las herramientas de inteligencia artificial, qué riesgos implican y qué opciones pueden existir para las personas sobrevivientes y sus seres queridos, quienes utilizan estas tecnologías. Esta guía se ha creado para ayudarle a tomar decisiones informadas y seguras sobre si desea utilizar o no la inteligencia artificial y cómo hacerlo según sus propias condiciones.

Technology is evolving quickly, and artificial intelligence (AI) tools are becoming part of more and more everyday experiences. While AI does have the potential to save time and expand access to resources, these same tools can also introduce serious safety, privacy, and trust risks, especially for survivors of domestic violence, sexual assault, stalking, technology-facilitated abuse, and other forms of trauma. Some AI tools may offer advice or comfort that sounds human, but is actually misleading or unsafe, and most of them quietly store–and sometimes even share–what you tell them.

At the National Network to End Domestic Violence (NNEDV), we believe survivors deserve clear, trustworthy information about how AI tools work, what risks they carry, and what options may exist for survivors and their loved ones who engage with these technologies. This guide was created to support you in making informed, confident choices about if or how you use AI, on your own terms.

Las herramientas de inteligencia artificial (IA) están empezando a formar parte de casi todas las profesiones, y los servicios para víctimas no son la excepción. Aunque la IA puede ayudar a ahorrar tiempo y facilitar el acceso a recursos, también puede representar riesgos serios para la seguridad, la privacidad y la confianza, sobre todo cuando se trabaja con personas sobrevivientes de violencia doméstica, agresión sexual, acoso, abuso facilitado por la tecnología y otras experiencias traumáticas.

Esta guía fue creada para ofrecer orientación práctica y apoyar a quienes brindan servicios a víctimas (VSP, por sus siglas en inglés) y a otras personas defensoras en la toma de decisiones informadas y coherentes con su misión sobre si usar o no herramientas de IA en el contexto de los servicios a víctimas y cómo hacerlo.

Artificial intelligence (AI) tools are becoming embedded in nearly every profession, and victim services are no exception. While AI does have the potential to save time and expand access to resources, these same tools can also introduce serious safety, privacy, and trust risks, especially when working with survivors of domestic violence, sexual assault, stalking, technology-facilitated abuse, and other forms of trauma.

This guide is designed to share practical guidance and help victim service providers (VSPs) and other advocates make informed, mission-aligned decisions about whether and how to use AI tools in the context of victim services.

Attorneys who work on cases involving domestic and dating violence, sexual assault, and stalking (DVSAS) face a disproportionate amount of threatened and actual violence compared to attorneys who practice in other fields. We created the Attorney Safety Guide to provide civil attorneys who represent survivors of DVSAS, as well as leadership at legal services organizations serving DVSAS survivors, with information and resources to help them preempt and address safety concerns often affecting attorneys in the field.